Returns & Store Credit Policy

We want you to be happy with your purchase.

Returns

Returns are accepted within 7 days of receiving your order.

To be eligible for a return, items must:

• Be unused and in their original condition.
• Be returned in their original packaging.
• Include proof of purchase.

For hygiene reasons, opened or used overgrips cannot be returned unless they are defective or damaged upon arrival.

Store Credit

For eligible discretionary returns (such as a change of mind), we may issue store credit that can be used toward any future purchase.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days with your order number and photos. We'll review your request and provide an appropriate resolution in accordance with applicable consumer rights.

Return Shipping

Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.

Contact

For return requests, email us at:     

faridafathallah16@gmail.com

or 

fill out this form:  https://docs.google.com/forms/d/e/1FAIpQLScUmYzciF7ahabYWBWnVKXWP-PTs2IuNfvNlzeYx5BWiAWqXQ/viewform?usp=publish-editor